Conclusions

The results of this investigation are consistent with an earlier study (Burke, 1969a), and the data of Lawrence and Lorsch (1967a, 1967b) in showing the value of Confrontation-Problem Solving as a method of conflict resolution. About 60 percent of the examples of effective conflict resolution involved use of the method, while no examples of ineffective conflict resolution did. The poorest method of conflict resolution was Forcing. This method accounted for 80 percent of the examples of ineffective conflict resolution and only 24 percent of the examples of effective conflict resolution. The latter conclusion is somewhat at odds with Lawrence and Lorsch's findings that Forcing was an effective backup method to Confrontation, from an organizational effectiveness standpoint. In fact, the earlier study (Burke, 1969a) found that the use of these methods tended to be negatively correlated. Managers high in use of one of them tended to be low in use of the other.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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