A post project review survey is distributed to project participants (i.e., project team members, steering team members, customers, suppliers, and other stakeholders) to gather their individual evaluations of various aspects of the project. The survey responses are compiled and summarized in a report that is distributed and reviewed by the project team in a post project review meeting. The Post Project Review Survey Report is used to facilitate a discussion on lessons learned—what worked and what could be improved upon. The lessons learned are documented and entered into a project knowledge database to allow for keyword searches and easy retrieval by future project teams. They are also used as a basis for evaluation and implementation of process improvements. Table 13-1a lists the templates used during this process. Figure 13-1 shows the process flow diagram, Table 13-1b shows the process step description, and Table 13-1c contains the RRAA matrix.
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What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.