Quantitative Attributes on the Quality Function Deployment Matrix

Looking in more detail at the house of quality in Figure 8-12, we see that there are a number of quantitative attributes that can be added to and carried along with the matrices. The specific project to which QFD is applied should determine what attributes are important.

Symbols are sometimes added to the QFD chart; the symbols can be used to denote importance, impact, or probability of occurrence. Symbols could also be used to show sensitivity relationships among matrix entries. Sensitivity refers to the effect on attribute, parameter, or deliverable caused by a change in another attribute, parameter, or deliverable. The usual expression of sensitivity is in the form of a density: "X change per unit of change in Y."

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Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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