Herzbergs twofactor theory

Certain things about a job might make you dissatisfied. If the causes of this dissatisfaction are removed, this does not necessarily make the job more exciting. On the basis of research into job satisfaction that Her/berg and his associates carried out there seemed to be two sets of factors about a job that were of importance:

• hygiene or maintenance factors, which can make you dissatisfied if they are not right, for example, the level of pay or the working conditions;

• motivators, which make you feel that the job is worthwhile, like a sense of achievement or the nature of the work itself.

Brigette. at Brightmouth College, is in an environment where it is difficult to compete with the high level of maintenance factors that can be provided by a large organization like IOE. but the smaller organization with its closer contact with the users is often able to provide better motivators.

Identify three incidents or times when you felt particularly pleased or happy about Exercise 11.4 something to do with your work or study. Identify three occasions when you were particularly dissatisfied with your work or study. Compare your findings with those of your colleagues and try to identify any patterns.

Project Management Made Easy

Project Management Made Easy

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