Problems for Review

1: The dimensions of psychological type measure which one of the following? Intelligence Achievement Preference Psychopathology next ►

2: Using the personality types "communication styles" in Table 6-15 as a guide, suppose that you are preparing a presentation about your current project for a general audience. Considering your four-letter type preference, describe two ways to communicate effectively in your speech with each of the opposite types of your preference. For example, if you are an I type on extroversion/introversion, describe how you would appeal to an E.

Extroversion/Introversion (E/l)

My approach to my opposite is:

Sensing/Intuition (S/N)

My approach to my opposite is: 1. 2.

Thinking/Feeling (T/F)

My approach to my opposite is: 1. 2.

Judgment/Perception (J/P)

My approach to my opposite is: 1. 2.

3: Give at least two reasons why teams are necessary in today's work environment. What are the four stages in a team's life cycle?

Table 6-15. How to Communicate with Different Personality Types About Projects

How to Recognize Communication Styles:


Engages you to learn about project, wants to discuss it first


Reflects about project before discussing it, wants to read about it first


Keeps conversation on facts, figures, real experience


Describes what the project means, how it relates to things or improves them


Accuracy, logic, and research count more than personal relationship


Personal, cares about human reactions; personal relationship counts more than project


Feels important sticking to goals, priorities, schedules


Feels happy increasing options, realistically adapting

How to Communicate with Different Personality Types About Projects:

E (Extroversion)

I (Introversion)

S (Sensing)

N (Intuition)

® Need a good verbal presentation.

® Want to engage you to learn about project; allow for questions, interruptions, or dialogue.

® May decide quickly and verbally; watch for this and do not "oversell."

® Cover the major points at a fast pace; do not go into too much detail.

® Do not presume that an E will remember you next week; use reminders such as phone calls, mailings, updates. This feeds the E need for variety, contact, and action.

® Want to do something now about an external need or crisis; be ready to deliver.

® What you say counts

® Need a good written proposal to review.

® Need time to reflect about detail or the implications of a project.

® Do not usually decide quickly unless they have thought it through beforehand.

® Should not be bothered too much with telephone calls, literature, or updates; tell him in advance about the next planned contact.

® Even in crisis or urgent needs, an I will take time to do the right thing after deliberating; do not rush.

® Begin with facts, build to "big picture."

® Use simple, practical examples.

® Emphasize implementation, the next step.

® See systems as a number of facts/projects.

® Justify project through precedent.

® Find out the schedules, priorities, criteria, and goals of the client, and stick to them.

® Stay organized.

® Begin with the "big picture," fill in facts.

® Make connections between facts and ideas.

® Comment on unseen implications and future projections.

® Discuss project as part of system.

® Show interest in creative ideas or enthusiasms.

® Allow for last-minute adjustments.

® Concentrate on increasing present adaptability, options.

® Diplomatically remind P that a

How to Recognize Communication Styles:

more than how you say it.

How you say it

® Give feedback so

decision must be

counts more than

that the J "stays on

made within

Be logical, researched.

what you say.

track" toward goals.

certain time


Be low-key, conservative,

Emphasize human



® Allow time for


Emphasize soundness,

Use eye contact,

reliability, statistics.

smile, be warm and


Avoid generalizations,

repetition, incoherence.

Support service or

project with


testimonials and

personal feedback.

Show genuine

interest in the client

as a person.

Source: Dr. Richard Grant, instructor for The University of Texas at Austin, Software Quality Institute, Software Project Management Certification Program.

^ previous

* previous

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

Get My Free Ebook

Post a comment