When you have completed this chapter, you will be able to:

identify some of the factors that influence people's behaviour in a project environment;

select the most appropriate people for a project;

understand the role of continuing training and learning;

increase staff motivation;

improve group working;

use the most appropriate leadership styles;

understand the characteristics of the various team structures that can be employed.

11.1 Introduction

We are going to examine some of the problems that Amanda and Brigette could meet w hen dealing with the staff who will be working for them. Where possible we will see if the findings of researchers can provide any ideas about what to do.

First, we will look at some aspects of organizational behav iour (OB) research. There will be three concerns: staff selection, staff development and. w hich w ill be dealt with in more detail, staff motivation.

We will look at how the project leader can encourage effective group working and decision making while balancing this, where needed, by purposeful leadership. The final part of the chapter looks at some of the more formal aspects of organizational structures.

The issues raised in this chapter have impacts at all stages of project planning and execution but in particular at the following points (see also Figure 11.1 ):

• although perhaps having little control over organizational structure, the project leader needs to be aware of its implications (Step 2);

• the scope and nature of activities can be set in a way that will enhance staff motivation (Step 4);

• many risks to project success relate to staffing (Step 6);

• the qualities of individual members of staff should be taken into account when allocating staff to activities (Step 7).

Analyse project characteristics

Allocate resources

/ Review publicize plan

Identity the products and activities


/'Estimate ettort kx activity




each 1 activity

/ Identity activ*y risks

/ Review publicize plan

Figure 11.1 Some places in the Step Wise framework where staffing concents are important.


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Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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