Information and control in organizations

Hierarchical information and control systems

With small projects, the project leaders are likely to be working very closely w ith the other team members and might even be carrying out many non-managerial tasks themselves. Therefore they should have a pretty good idea of what is going on. When projects are larger, many separate teams will be working on different aspects of the project and the overall managers of the project are not going to have day-to-day direct contact w ith all aspects of the work.

larger projects are likely to have a hierarchical management structure (Figure 1.3). Project team members will each have a group leader who allocates them work and to whom they report progress. In turn the group leader, along with several other group leaders, w ill report to a manager at the next higher level. That manager might have to report to another manager at a higher level, and so on.

There might be problems that cannot be resolved at a particular level. l;or example, additional resources might be needed for some task, or there might be a disagreement with another group. These will be referred to the next higher level of management.

At each higher level more information will be received by fewer people. There is thus a very real danger that managers at the higher levels might be overloaded w ith too much information. To avoid this, at each level the information will have to be summarized.

The larger the project, the bagger the communication problems.

The referral of disagreements to a higher level is sometimes known as escalation.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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