Search Engine Traffic Guide
A Google search produced more than 10,000 hits in respect of PRINCE2 templates, including the official PRINCE2 site of OGC. Templates keep the project management professionals busy. In my experience project management documents that are based on templates often have the following characteristics
To find programs in your area, check with your organization's training or human resources department. You can also do a Google search for project management training in (your city or state), or visit the Project Management Institute Web site at www.pmi.org (check out the section Obtaining a professional certification later in this chapter for more on PMI).
But decisions aside, we commonly like to see evidence for claims in numeric form. There is a difference in usefulness and believability in someone saying Our search engine is 12 slower on 3-word queries than The system is slow. Numerical data gives a kind of precision that human language cannot. More so, numerical data is often demanded by people to support claims that they make. The statement The system is slow begs the question How do you know this The lack of some kind of study or research into the answer makes the claim difficult to trust, or dependent solely on the opinion and judgment of the person saying it. Sometimes, a specific piece of information answers an important question and resolves a decision much faster than possible otherwise.
Where do we look for design ideas In some fantasy world we would deliver the requirements to some web search engine and a list of ideas which at least partly seemed to fill the bill would pop up, after a search of the Web. Years ago (1979) Lech Krzanik and I made such a search engine work ('Aspect Engine' on an Apple II file ), but we discovered we were severely limited by the lack of data about the qualities and costs of any and all potential design ideas.
The whole system can be accessed by the user via a personalised portal that displays the necessary information in a homogeneous user interface. Simple navigation and search possibilities via hyperlinks and search engines should ensure the acceptance of users and decrease training costs. At a final stage, this portal should be the start and end point of most knowledge flows.
Years ago, I was involved in one of these silly wars myself. I was the program manager for web-search features on Internet Explorer 4.0. Two business development people were assigned to us, and they were negotiating deals with the major search engines of the time (Excite, Yahoo , Lycos, AltaVista, etc.). We argued with these business experts over design decisions, continually debating over what was best for the customer versus what was best for the business. We each believed that we held the authority (I spoke for the design engineering staff, and they provided the business arguments). We argued on the same points for weeks, always debating the specific decisions and never stepping back to evaluate our hidden philosophies on what made for good products. Things got so bad that we brought in our group manager to help us reach a compromise.
Even with no resources or budget, a few hours of work toward answering those planning questions can sometimes provide useful results. Focused energy spent on smart web searches and library inquiries (real librarians are often more powerful tools than web sites) can reveal sources that are infinitely more useful than nothing. Over time, the skills and experience in doing this kind of research will grow, and it can take less time in the future. More importantly, having done some of this kind of work on your own will put you in a more informed position to hire someone to do it for you, should the budget or headcount finally be offered to you.
Keying in project management (in quotes, of course) in the IDC search engine pulls up several free documents, none of which has much relevance to actual project management. Use IDC as a research tool for new IT ventures to balance out what Gartner is saying don't use them as a PM resource. The servers are slower than other companies around the Web, so be prepared for a little bit of a wait.
Finally, the mock-up version of the web site is expanded. The ideas developed during the test of the mock-up version are now implemented. As all individual parts of the knowledge management system are united in the portal, we had to secure a homogeneous integration. That means that all parts (Ontobroker, personalised news, conventional search engine, patent classifier) had to have a common look (colour, style of characters, same images, etc.).
You won 't find as much detail about IT project management as you do on the two preceding sites, but what you do find are great shells of starter documents (called boilerplates ) that you can download and modify to meet your needs. I' ve used TechRepublic for several documents that I needed to write but didn' t have a clue how to begin, including a request for proposal (RDP) and various IT management documents. If you do a search on project management in TechRepublic' s search engine (remembering to nest the words inside quotes), you' l l get several hits on easy-to-use methods and boilerplates for IT project management.
A completely different kind of question, a creative question, works in the opposite direction from focusing questions. Creative questions point to directions that haven't been considered but should be explored. How many different ways can we present this information to customers on the home page or What else can the search engine database be used for Design discussions usually thrive on exchanges of these kinds of questions between teammates, with lots of thinking, sketching, and exploring of answers in between. Good creative questions usually increase the number of alternatives and broaden the scope of the discussion (although not necessarily the scope of the problem). As we'll see later in this chapter, creating a wide pool of ideas is often the only way to arrive at good ideas. Asking good creative questions sets up a creative person to go in the right direction, or, as is often the case, in a wrong direction that eventually helps people figure out what the right one is.
Figure 5-2 illustrates the problem space as originating from requirements. As a designer starts exploring ideas for satisfying the requirements, the problem space begins to grow. The problem space grows because each early question or sketch exposes more decisions and opportunities than could be seen before. For example, the requirements might state The web site must provide full-text searching of all pages, but it probably won't say which search engine should be used, how it will be configured, or how its user interface will be integrated into the rest of the web site. Instead, someone has to explore what the different possibilities are, and there will be many. (However, the problem space eventually narrows. We'll talk about that in the next chapter.)
For this and other reasons, the specification work should begin during the design phase. As prototypes are being made and ideas explored, small decisions start to fall out of the work, and rough-draft specification documents can begin (and should be marked as early drafts). They can be kept private for a while until there is enough description to be of value to more than one person. In conversations between project management, design, marketing, and programming, a slow but steady understanding grows about what the right design is, and the spec should trail those discussions. As the design process hits the point in time where there are only two major alternatives, the specification should have strong momentum behind it. With only two alternatives on the table, specifications can minimally include all of the common elements and engineering work required in both alternatives (e.g., a search engine that is needed for both designs), as well as a high-level listing of the remaining major...
While you can't prevent this information from being gathered, you can think of ways to reduce the value of this data, such as using generic e-mail addresses for public use.Your audit activities should include an examination of all of the public data you can find on your company (e.g., phone book, Web site, search engine, public records, domain name registration, and so forth), and ensure it is as minimal and generic as possible.
(e.g. a project manager is responsible for writing a so called highlight report each quarter which reflects the current state of his project). Systems and documents comprise the wide spectrum of host systems, intranets and file servers. In addition, there are specific components like special search engines or document and workflow management systems. In the case study, it is Ontobroker which enables first the structuring and second the intelligent access to distributed information (about the projects) on the intranet. These systems realise the knowledge flows and the integrated workplace.
The main advantage of using Ontobroker in this KP is that it permits to structure the information in a way that the programme manager has an easy access to all information he needs independent of the information source, and that query results are far better than with conventional keyword-based search engines. In addition, it is possible to derive new knowledge by applying the rule capability of the inference engine on the information spread over different sources.
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