Functional Competencies of the Project Manager

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The term functional competencies refers to your ability to synthesize the various skills described above and properly apply them as a project manager. Even if you've very proficient in many of the skill areas, your capability as a project manager will be limited if you can't apply those skills in your day-to-day activities effectively. Figure 3-3 contains a partial list of functional competencies.

Project Management Process Functions

• Coordinates development of comprehensive, realistic, and understandable plans, estimates and budgets

• Able to balance technical solutions with business and interpersonal factors

• Develops and follows appropriate processes and procedures for accomplishing work

• Obtains formal approvals of project parameters (cost, schedule, etc.) as needed

• Monitors progress and manages deviations in a timely and effective manner

• Anticipates problems and reacts to change through a well-defined, rigorous process

Technology Management Functions

• Ensures that a rational process is used to select the appropriate technology

• Balances technology advancement needs with the need to achieve business results

• Ensures that all technical disciplines are appropriately represented on core team

• Accurately assesses the quality of most technical decisions and recommendations

• Fully utilizes and leverages all related or supporting technologies

• Effectively communicates technical information to a wide variety of people

Figure 3-3. Partial list of functional competencies for a project manager (Continued on next page)

Cognitive Functions

• Gathers information systematically;seeks input from several sources

• Considers a broad range of issues or factors when solving problems

• Collects the appropriate quantity of data for the situation before making a decision

• Draws accurate conclusions from quantitative data

• Makes decisions in an unbiased, objective manner using an appropriate process

• Understands concept of risk vs. return and makes judgments accordingly

Team Leadership Functions

• Fosters development of a common mission and vision

• Clearly defines roles, responsibilities, and performance expectations

• Uses leadership style appropriate to situation or stage of team development

• Fosters collaboration among team members

• Provides clear direction and priorities

• Removes obstacles that impede team progress, readiness, or effectiveness

• Promotes team participation in problem solving and decision making as appropriate

• Passes credit on to team;promotes their positive visibility to upper management

• Appreciates, promotes, and leverages the diversity within the team

Interpersonal Relationship Functions

• Adjusts approach to individual situations as personalities dictate

• Communicates effectively with all levels inside and outside of the organization

• Negotiates fairly and effectively

• Brings conflict into the open and manages it collaboratively and productively

• Able to influence without relying on coercive power or threats

• Conveys ideas and information clearly and concisely, both in writing and orally

Self-Management Functions

• Maintains focus and control when faced with ambiguity and uncertainty

• Shows consistency among principles, values, and behavior

• Resilient and tenacious in the face of pressure, opposition, constraints, or adversity

Figure 3-3. Continued

• Manages implementation effectively;recognized as someone who "gets things done"

• Actively seeks feedback and modifies behavior accordingly

• Actively pursues learning and self-development opportunities

Motivational and Personal Development Functions

• Considers individual's skills, values, and interests when assigning or delegating tasks

• Allows team members an appropriate amount of freedom to do the job

• Accurately assesses individuals' strengths and development needs

• Continually seeks and offers opportunities for personal and professional growth

• Provides for training and support when needed

• Passes credit on to individuals;promotes their positive visibility to upper management

• Seeks to understand what drives individuals' behavior before trying to modify it

• Gives timely, specific, and constructive feedback

Customer Awareness Functions

• Anticipates customer's needs and proactively strives to satisfy them

• Accurately "translates" the customer's verbalized wants into what they actually need

• Seeks to understand customers and their business

• Actively builds and maintains strong customer relationships

• Responsive to customer's issues, concerns, and queries

• Actively strives to exceed customer expectations

Organizational Savvy Functions

• Involves the right people at the right time

• Understands, accepts, and properly uses power and influence in relationships

• Builds and leverages formal and informal networks to get things done

• Knows the mission, structure, and functions of their organization and others

• Understands profitability and general management philosophy

• Understands how project management is regarded in their company or organization

• Balances interests and needs of team/project with those of the broader organization

Figure 3-3. Concluded

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Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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