Project managers must schedule the scheduling task. The scheduling process may be the most useful way to promote project quality management because the task structure and scheduling of the project are the usually the most consistently used management tools. Scheduling is accomplished by first developing a work breakdown structure and then scheduling the tasks built into that structure. In project quality management, the top-level summary tasks not only include a quality assurance task that is decomposed to the same level as all other tasks, but it includes quality steps as an integral part of each task breakdown to the lowest level. This requires that the project manager specify in the company quality policy that all tasks will be defined in terms of quality to the extent feasible and appropriate.

The basic tool of scheduling is a project management software package. The scheduling tool is used to take the work breakdown structure and plan it out over time, identifying predecessors, durations, and resource assignments. Scheduling the scheduling task involves two key subtasks: developing a preliminary schedule with resource assignments and key linkages, and getting approval of the schedule from the customer, stakeholders, project firm leadership and the project team, and saving as a baseline schedule. While this may seem a mechanical process to some, the schedule becomes the key contract between the project team and the customer and thus the scheduling process is considered a major customer relationship management tool.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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