Involve the customer in designing the management support system

A project management support system is an institutional set of supports, processes, and resources to ensure successful projects. Such a system involves a consistent approach and set of tools and techniques for planning and implementing programs in close association with the customer. When implemented across the division, such a project management system provides an organizationwide program management culture that places emphasis first on product quality and timeliness. Such priority is confirmed with customer involvement. Formats for planning, information exchange, and project review are governed by distinct work breakdown structures and project phases, reporting requirements, and schedule, cost, and quality controls. Project managers are trained and developed in a consistent way—both in technical project techniques and team leadership, as well as customer interface—and manage their programs using standard project management software and Internet tools. Program teams are established as formal groups with charters in writing, and with performance guidelines and criteria for evaluating team members. A project management guide is used to communicate policies, procedures, and support systems, and the system is continuously reviewed. A common project management language governs communication on programs.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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