management attention new product teams tend to overdesign and overdevelop the product. The point is to relate what the customer needs and will pay for to a given range of reliability, and then to design to that standard.

Table 5-5 shows a template for reliability objectives and requirements.

Prepare reliability plan

The reliability plan is the approach to testing the product for reliability and follow-up contingencies. The plan will address:

■ Key product reliability objectives

■ Linkage of product design and components to objectives

■ All subsystems and components that are reliability critical, e.g., that would have major impact

■ Risks associated with testing failures

■ Methods and test protocols

■ Supplier and contractor testing requirements, e.g., to make sure all suppliers incorporate proper testing methodology and can be counted on to test future components

Table 5-6 shows what a plan format might look like.

Confirmation of Reliability Requirements

The FMEA (Failure Mode Effects Analysis) document is key in confirming reliability objectives and requirements for testing. The FMEA is performed by an objective engineer or technician who is not directly associated with the new

TABLE 5-6 Sample Plan Format

Product or component

Reliability objecive

Related risk

Test protocol

Conditions of use

Industry standard


2 service calls per year

Excessive downtime

Test product failure rate; equip reqts

Temperatures below 0 degrees in outside setting

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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