Documentation is an essential project quality management tool because it disciplines the process and ensures that quality methods have been built into the design and production process. The project manager should see documentation in terms of a front-end process of driving work rather than as a back-end process that records what work has been done and how. In other words, documentation is a quality tool if it is used to define an early process (one that occurs in the concept and definition phases of a project) that has been proven to yield a quality product or service. If used to simply record what happened in a project or as boilerplate by an intervening and offline quality office, documentation has marginal quality benefits.

Documentation reviews are scheduled at each point in the project process where a document is to be internally approved or reviewed by the customer. Scheduling documentation reviews ensures that documentation is not delayed until the later phases of the project and treated as an afterthought.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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