Customer orientation

1. Do you think about the "user" of your work; can you put yourself in the shoes of those downstream customers of your work and adjust what you are doing accordingly?

2. Do you concentrate on "doing it right the first time" so that others will not have to do it over again, or do you tend to assume that if your work is not satisfactory, someone will fix it?

3. Are you a good customer, in the sense that you are clear about your needs to suppliers upstream from you in the workflows?

Effective Planning And Pursuits

Effective Planning And Pursuits

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