Maintenance SupportOperations

After the project has been finalized and the product launched, it is considered operational or in production. Therefore, the product must now be maintained. Many products need constant updates or changes. For example, after a new software is launched, it is likely that some updates will be needed. Therefore, the project needs to address exactly how postproject changes will be handled and executed. Considerations such as how incremental changes will be implemented must be resolved. On many other projects, fulfillment and restocking of vital spare parts including the vendors' support are crucial in making this project a success. (Methodology support is discussed in Chapter 6.) In this phase, the organization or client introduces operational support for the project once completed. Tasks such as arranging help desk support, service level agreements, and monitoring and diagnostics are performed in this phase.

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Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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