Implementation Roles and Responsibilities

In any project deployment, a new project methodology rollout requires a project methodology team, which is assigned a project lead. The role players on the deployment side of a methodology pilot rollout, along with their key roles and responsibilities, are shown in Table 5.3.

Table 5.3: Roles and responsibilities in a methodology rollout

Role

Responsibilities

Full-Time

As-Needed

Project sponsor

Provides executive support and is the methodology champion.

V

Encourages and provides feedback to project lead.

V

Project lead

Manages the overall implementation of the methodology.

V

Manages the expectations of the client and stakeholders.

V

Ensures that deliverables and milestones are met.

V

Business analyst

Identifies all required processes and business requirements.

v

Models the methodology of the proposed business model.

v

Provides a workflow of the chosen methodology.

v

Subject matter expert

Provides specialized information on methodologies.

v

Sits in all design review methodology sessions.

v

Computer support

Provides computer hardware and software support.

v

Provides architectural design criteria.

v

Functional managers

Provide input on departmental/ regional requirements.

v

Assist with resources where needed.

v

Vendors

Provide software support and integration.

V

Assist with integration and acceptance testing.

V

Provide usable methodology documentation.

V

Provide user training.

V

One of my project manager colleagues planned to sail his boat from Los Angeles Harbor to Honolulu, making the 13-day trip before the hurricane season started. He planned everything well in advance and in great detail. He gathered his five-man crew. A commercial airliner pilot familiar with flight and shipping routes joined as the skipper. A diesel mechanic signed on to manage the engines; he even planned the spare parts to take onboard. A fisherman was a member of the crew to catch fish should they run out of supplies. The owner of the vessel arranged first-aid training a week before the launch. Everything was planned, from onboard navigation to the handheld Global Positioning System (GPS) system. They set a date to sail but never left. My colleague eventually informed me that in spite of all his planning, he forgot team personalities. The skipper and the mechanic couldn't get along and hostilities ensued. A great team needs to work well together and understand their roles and responsibilities.

There was a positive side to my colleague's trip cancellation, however. If they had set sail at that time (September 2001), their GPS system would have been brought down because of the emergency restrictions resulting from the September 11 terrorist attacks in the United States.

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