Internal Flow Of Information

FIGURE 5-15. Information flow pattern from contractor program office.

Another bottleneck occurs when the customer's project manager considers himself to be in a higher position than the contractor's project manager and, therefore, seeks some higher authority with which to communicate. Project managers who seek status can often jeopardize the success of the project by creating rigid communications channels.

Figure 5-15 identifies why communications bottlenecks such as these occur. There almost always exist a minimum of two paths for communications flow to and from the customer, which can cause confusion.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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