Info

ISO 9000, 769-770

and just-in-time manufacturing,

804-806 leadership, quality, 802-803 Malcolm Baldrige National

Quality Award, 768-790 objectives, quality, 772 operating characteristic curves,

796-799 Pareto analysis, 781-784 pioneers in, 764-765 plan, quality, 773-774 policy, quality, 771 process capability, 794-796 responsibility for, 803 scatter diagrams, 783-785 Six Sigma, 799-801 Taguchi approach, 765-768 tools for, 777-793 trend analysis, 785 Quality movement, 761-764 Quantitative tools, 9

RAM, see Responsibility assignment matrix Raytheon, 801

R&D project management, 48, 58, 59, 121, 122, 155, 286, 548-552

R&D staff, resistance to change by, 79

Readiness (of employees), 217-218 Reassignment, job, 163-164 "Recognition seeker" (employee role), 182 Recruitment, 166-167 Redesign, product, 721 Red flag, 361 Re-engineering, 53 Referent power, 207, 219 Relationship behavior, 218-219 Reliability, 759

Reluctant Workers (case study), 281 Replanning, network, 463-467 Reports/reporting: cost control, 571-572 with Critical Chain management,

849 customer, 498 pricing, 529-530 by project managers, 25 software for, 483 status, 604-610 Requests for information (RFIs), 816

Requests for proposals (RFPs),

519-520, 816 Requests for quotation (RFQs), 816 Requirements (in systems approach), 82-83 Requirement cycle, 813-814 Requisition cycle, 815 Resentfulness, 279-280 Resistance (to change), 77-81 Resource(s): company, 7

trade-off of, see Trade-off analysis Resource allocation:

in Critical Chain management,

850-851 program managers and, 152-153

Resource Buffer, 844 Resource dependency, 839 Responses to risk, see Risk response mechanisms Responsibility, organizational structure and, 90, 91 Responsibility assignment matrix

(RAM), 200, 201 Restructuring, organizational, 38 Review meetings, 755 Review (of pricing), 532-534 Rewards, financial, 326-327 Reward power, 205 RFIs (requests for information), 816 RFPs, see Requests for proposals RFQs (requests for quotation), 816 Risk(s), 651-655 analysis of, 668-681 assessment of, 663-664 assumption of, 682-683 avoidance of, 683 causes of, 654 and concurrent engineering,

699-703 and contract type, 825-826 control of, 683-684 and decision-making, 656-658 definition of, 653-654 dependencies between, 692-696 design, 689

and experience, 688-689 handling, 681-684 high-risk projects, estimating,

541-542 identification of, 663-668 life testing, 689-690 manufacturing, 690 monitoring, 686-687 personnel, 691 in PMMM, 738, 739 prioritization of, 692-693 project, 542-546 of project management, 18, 21 project managers' willingness to assume, 223-224 tolerance for, 654-655, 696, 697 transfer of, 684 Risk analysis, 558-559 Risk management, 75, 652-653

and change management,

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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