Part Four: Conflict Resolution

Use the table shown on page 866 to determine your total points. Enter this total on line 4 of the worksheet on page 301.

Part Five: Understanding Your Choices

A. Although you may have "legal" justification to force the solution your way, you should consider the emotional impact on the organization as a result of alienating the department manager. Allow two points on line 5 of the worksheet.

B. Accepting the new requirements would be an easy way out if you are willing to explain the increased costs and schedule delays to the other participants. This would certainly please the department manager, and might even give him the impression that he has a power position and can always resolve problems in this fashion. Allow four points on line 5 of your worksheet.

C. If this situation cannot be resolved at your level, you have no choice but to request upper-level management to step in. At this point you must be pretty sure that a compromise is all but impossible and are willing to accept a go-for-broke position. Enter ten points on line 5 of the worksheet if this was your choice.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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