Continuous Improvement

All too often complacency dictates the decision-making process. This is particularly true of organizations that have reached some degree of excellence in project management, become complacent, and then realize too late that they have lost their competitive advantage. This occurs when organizations fail to recognize the importance of continuous improvement.

Figure 19-7 illustrates why there is a need for continuous improvement. As companies begin to mature in project management and reach some degree of excellence, they achieve a sustained competitive advantage. The sustained competitive advantage might

TABLE 19-1. SWAGELOK COMPANY'S CHECKPOINT METHODOLOGY, VERSION 3

Project Management

Assessment

Initiate Define/Plan

Design Specify

Deliver

Construct/Integrate

Close

Deploy/Transition

Key deliverables Feasibility report

Approval

Scope

Human resource

Time

Feasibility report review Assessment approval

Scope boundaries

Resource identification

"Window of opportunity"

Project charter Business requirements Technical requirements

Project approval

Scope/deliverables Benefits/value Assumptions & alternatives Strategic & tactical: impact/ priority/alignment

Roles and responsibilities General resource capacity Training requirements Business sponsors

Preliminary project schedule Time reporting database

Detailed business rqmts. Systems analysis Design prototype

Design approval Prototype approval

Change request procedures Issue management procedure

Resource impact &

assignment Team training

Work breakdown structure Project plan

System construction System integration pilot test Implementation plan

Construct integrate approval Deployment approval

Change management Issue management

Resource management Resource performance Knowledge transfer End-customer training

Execute & monitor plan

Project deliverables evaluation Operational transition Vendor performance report Project performance report

Project audit Completion approval

Manage delivered value

Resource performance evaluation

Verify activity/completion Close time buckets

Cost

Cost projections

Capital budget Operating budget Return on investment

Procurement

Alternatives evaluation

Hardware Software

Consulting services Vendor RFPs

Quality

Vendor assessment Quality requirements

Quality plan Previous lessons learned

Risk

Technology Communication

"Opportunity costs"

Architecture alignment

Inter- and intra-program coordination

Risk assessment Architecture requirements

Communication requirements project site

Source: © 1999 Swagelok Co. All rights reserved.

Budget details

Execute & monitor budget

Close cost centers

Vendor selection Contract finalization

Test approach Config. management approach Review lessons learned Walkthroughs/reviews

Risk management plan

Architecture verification

Progress reports Meetings schedule Project site update

Purchase hardware &

software Vendor performance report

Test plans Test (i.e., unit, integration, system, acceptance)

Risk mitigation Technology architecture

Project site update

Ongoing maintenance agreements Vendor performance evaluation

Process review Post-implementation review Capture to lessons learned

Capture to lessons learned Architecture review

Administrative closure

TABLE 19-2. SWAGELOK COMPANY'S TRAINING PLAN

Training Programs

TABLE 19-2. SWAGELOK COMPANY'S TRAINING PLAN

Training Programs

Project Management Toolset

Project Manager

Line Manager

Project Team Member

Executive Managment

1 ) Project management concepts

PMP class PMP certification PMO overview

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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