Building trust

• Trying to understand the conflict motives

• Keeping the meeting under control

• Listening to all involved parties

• Maintaining a give-and-take attitude

• Educating others tactfully on your views

• Being willing to say when you were wrong

• Not acting as a superman and leveling the discussion only once in a while Thus, the effective manager, in conflict problem-solving situations:

• Knows the organization

• Listens with understanding rather than evaluation

• Clarifies the nature of the conflict

• Understands the feelings of others

• Suggests the procedures for resolving differences

• Maintains relationships with disputing parties

• Facilitates the communications process

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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