Observation and conversation is another one of those tools and techniques that is self-evident. To assess team member performance, you have to observe it. I hope you've also learned how important communication is to the success of the project. This includes communicating with your team members. I know project managers who are reticent to engage their teams in conversation unless it's official project business. I've even known project managers who instructed their administrative assistant to give a specific direction to another team member. It's difficult to understand a team member's attitude or viewpoint toward the project if you're communicating through someone else. Establish an open door policy with your team members and live up to it. The benefits are so great that it's worth a few minutes a day of chitchat to establish that feeling of trust and camaraderie. If your team perceives you as open, honest, and willing to listen, you'll be the first person they come to when issues arise.
Real World Scenario
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What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.