Developing Great Communication Skills

Every aspect of your job as a project manager will involve communications. It has been estimated that project managers spend as much as 90 percent of their time communicating in one form or another. Therefore, communication skills are arguably one of the most important skills a project manager can have. They are even more important than technical skills. Good communication skills foster an open, trusting environment, and excellent communication skills are a project manager's best asset.

Throughout this book I've emphasized how important good communication skills are. Now I'll discuss the act of communication, listening behaviors, and conflict resolution. You'll employ each of these techniques with your project team, stakeholders, customers, and management team.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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