Balancing Stakeholders Interests at Project Close

along the way. Satisfied customers tell others about your success and will most likely use your services in the future.

One of the key ways to assure that customer satisfaction is achieved is to apply appropriate project management techniques to your project. This includes taking the time to discover all the requirements of the project and documenting them in the scope statement. You will find that stakeholders who have a clear understanding of the requirements and have signed off on them won't suffer from faulty memory and pull the ever-famous "I thought that was included" technique. Take the time to define your requirements and get stakeholder sign-off. You can't forget or fudge what's written down.

In the following sections, I'll discuss how to juggle the competing needs of stakeholders, how to handle the issues and problems with stakeholders, and finally, how to balance project constraints against stakeholder needs.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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