Conclusions and Recommendations

Teaming Frámework

We have used the results of the case study to compile a generic sequence of steps for implementing an integrated product team:

1. Develop vision and mission statements. Management must establish clear vision and mission statements to give the company a strategic goal.

2. Learn about teaming concept Management must research literature, attend seminars, and visit other companies to learn specific details of teaming.

3. Conduct feasibility study. Management must assess the practicality of implementing teaming within the organization.

4. Commit fully to teaming. Once the decision is made to implement teams, management must commit fully or teaming will fail.

5. Sell the teaming approach. Management must sell the teaming approach to company members. The company culture must change to accommodate the new approach.

6. Identify pilot product team. Select one product to demonstrate the advantages of teaming to the company and to highlight weaknesses.

7. Chart process to identify team members. The process used to manufacture the product must be flowcharted to identify all personnel involved.

8. Recruit team players. Team players must be chosen based on technical competence and personality, with an emphasis on the latter.

9. Identify team leader and define the roles. A team leader must be chosen from within the organization and the role clearly understood by all team members.

10. Define roles of team members. All team members should be identified to each other and their relationship to the overall process should be defined clearly

11. Define roles of all other personnel. Roles of all personnel within the company who may have an impact on the team must be clearly defined.

12. Set guidelines for team interaction. Establish and reinforce open communication among team members and management. Eliminate any barriers to communication.

'13. Train team members. Tfeam members should be trained in the methods used for successful teaming. This includes technical training, particularly in SPC, and human relations training.

14. Establish motivation, rewards, and incentives program. Identify rewards and incentives, both internal and external, that are to be used to motivate the team.

15r Set team goals and begin project. Goals related to the company vision and mission must be established by all team members prior to project initiation.

16. Cross-train team members. Tèam members should be cross-trained as soon as team confidence is established.

17. Seek continuous improvement. Management must encourage continuous improvement of the processes and products developed by the team. This includes developing measurements to track progress of improvements.

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