The first step in managing conflict is recognizing that conflict exists. Everyone in the team including the team leader, team members, and especially the team facilitator must be constantly alert to the symptoms of conflict and groupthink. Some of the symptoms of conflict and groupthink are as follows:
■ Stopping open communication
■ Yielding to win/lose solutions
■ Making little movement toward solution
■ Pressure to stop challenges
■ Observing no action on suggestions
■ Members silent
■ Stopping any resistance
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What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.