During the presentation, the team does the following:
■ Builds rapport by developing a friendly, but professional relationship with the audience.
■ Makes the recommendation using the results of the customer-driven project management improvement methodology. Support the recommendation with facts.
■ Stresses the benefits of implementing the team's recommendation. The benefits should emphasize the tangible measurable gains of the solution. In addition, show intangible advantages.
■ Overcomes objections by using the driving forces driven from the force field analysis. Remember, focus on the issue, never make it personal.
■ Seeks action for implementation. The conclusion must provide a definite course of action.
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What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.