Troubleshooting

The Assignment Information dialog box does not open

If you're in the Task Usage view or Resource Usage view, and you want to open the Assignment Information dialog box, be sure that you actually have selected an assignment. In the usage views, the assignments appear under the task name or resource name. If you double-click the task or resource name at the summary level, the Task Information or Resource Information dialog box opens.

Instead, double-click the assignment under that summary level. In the Task Usage view, the summary level shows the task name, and the subordinate assignment level shows the resource names. Those are the resources assigned to the task; that is, the task's assignments. If you double-click a resource name in the Task Usage view, the Assignment Information dialog box appears.

In the Resource Usage view, the same principle applies. The summary level shows the resource name, and the subordinate assignment level shows the task names. Those are the tasks to which this resource is assigned; that is, the resource's assignments. If you double-click a task name in the Resource Usage view, the Assignment Information dialog box appears.

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Tip Show and hide assignments

If you want to just want to see summary information in a usage view, you can temporarily Show/Hide hide assignments. Click the All Cells box in the upper-left corner of the sheet view Assign- (between the first column and first row): select the entire sheet. On the Formatting toolbar, click Hide Assignments. To show assignments again, click the same button, which is now Show Assignments.

You can hide and show assignments for individual tasks or resources. Click the task in the Task Usage view or the resource in the Resource Usage view. On the Formatting toolbar, click Hide Assignments. Clicking Hide Assignments has the same effect as clicking the - sign next to the summary task or resource for the assignments. To show the assignments again, click Show Assignments or the + sign.

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