System Quality Reviews

The key element in ensuring user involvement in the new system is the conducting of quality reviews. In the normal system cycles at FNB, there are ten quality reviews, seven of which are participated in jointly by users and data processing personnel, and three of which are technical reviews by data processing (DP) personnel only. An important side benefit of this review process is that users of a new system are forced to become involved in and are permitted to make a contribution to the systems design.

Each of the quality review points coincides with the end of a subphase in the project life cycle. The review must be held at the completion of one subphase to obtain authorization to begin work on the tasks of the next subphase of the project.

All tasks and subtasks assigned to members of the project team should end in some "deliverable" for the project documentation. The first step in conducting a quality review is to assemble the documentation produced during the subphase for distribution to the Quality Review Board. The Quality Review Board consists of between two and eight people who are appointed by the project manager with the approval of the project sponsor and the general manager of systems and programming. The minutes of the quality review meeting are written either to express "concurrence" with the subsystem quality or to recommend changes to the system that must be completed before the next subphase can be started. By this process the system is fine-tuned to the requirements of the members of the review group at the end of each subphase in the system. The members of the Quality Review Board charge their time to the project budget.

Quality review points and review board makeup are as follows:

Review Review Board

User requirements User oriented

Systems definition User oriented

Advisability study User oriented

Preliminary systems design User oriented

Subsystems design Program design Programming and testing System implementation System test

Production control turnover

Users and DP DP

User oriented User oriented DP

To summarize, the quality review evaluates the quality of project subphase results, including design adequacy and proof of accomplishment in meeting project objectives. The review board authorizes work to progress based on their detailed knowledge that all required tasks and subtasks of each subphase have been successfully completed and documented.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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