I

IBM, 36

Impact analysis, 23 Implementation methodology, 16 Implementation of strategic planning, 16

Informal project management, 77, 82 Information technology staff, resistance to change by, 159, 160 Initial maturity phase (common processes), 71 Intangible resources, 37-38 Integrated process improvements, 111 Integration management, 16 Integration of processes, see Singular methodology Integration opportunities strategy, 21-24

Interdependence between risks, 166-168 Internal competitiveness, 69

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