Having a Professional Approach

Project managers should want to be considered as professionals. The status affects the quality of life for all people on the project, organization, and even in society. Therefore, it becomes vital that a project manager conducts work in a professional manner in order to earn and maintain the confidence of team members, colleagues, employees, employers, clients, and the public. The following is a code of ethics that project managers should use to help maintain their professionalism:

■ As project manager, I will strive to maintain high professional standards in the preparation and delivery of my projects, and I will be held accountable for the success or failure of those projects.

■ Regarding the actual work aspect of my project, I will strive to provide the leadership, trust, tools, and support to ensure all projects are completed on time, within cost, specification, and to my clients' requirements.

Professionalism refers to being able to encourage respect and honesty in all business-related matters and during the course of any project. It is important that project managers ensure that all client or employer information be kept confidential and not lead to a situation where there is a conflict of interest.

Project managers also have a duty to their respective communities, by ensuring that no project be implemented in any location where it could possibly place lives and property at risk. An appropriate quotation from one of history's famous project managers can be used to describe ethics. The general must be righteous. If he is not righteous, then he will not be severe. If he is not severe, then he will not be awesome. If he is not awesome, then the troops will not die for him. Thus righteousness is the head of the army. —Sun Tzu

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