Communication Plan

An effective communication management plan is critical to the success of a deployment project, as the project manager needs to maintain a close relationship with all parties during the project. The plan provides all project stakeholders with information regarding how resources are being used to accomplish the project objectives, and it serves as an effective tool with which to document the project owner's expectations. The information can be posted on a web site, which allows users on the project to review important documentation, schedules, and procedures. The following should be included within the project communication plan:

• All internal and external stakeholders who are expected to support the project

• A communications matrix with roles and responsibilities

• Guidelines for all information created and distributed

• Description of the project directory and filing system with access privileges

• Reporting guidelines and types of reports to be used

• Project status meetings and frequency of meetings

• Management reviews (design, budget, closure)

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