Extend Your Knowledge

1 Develop and write a job description for hiring a project manager to manage an Enterprise Resource Planning (ERP) project. Once the job description is complete, describe how you might go about finding this person externally. What sources would you use 2. If you are working on a semester assignment with other individuals in your class, complete a stake holder analysis using the Stakeholder Analysis Chart in Figure 4.5. 3. What kind of projects are you best suited for Using the World Wide Web,...

Know When To Say When

Identifying the lost-cause IT project is not an easy task. Constant attention to project metrics and an intuitive understanding of the business are required. But, once a lost-cause project is identified, it is important for the organization to shut it down quickly and efficiently. Terminating a project should be an option at each stage or phase of the project. For example, Petrotin, a former subsidiary of Texaco, has about twenty-five IT projects underway that it scrutinizes closely. In the...

Six Myths Of Scope Management

Myth 1 User involvement will result in an IS project grounded in the realities of business needs. Reality Often user involvement is really a vaguely stated idea from senior management handed off to someone in the user community. Involvement by proxy can create problems if the original concept person is too busy or unavailable to discuss the details. Myth 2 A scope statement will clearly define what a project will do. Reality A good scope statement will also make it clear as to what the project...

Review Questions

Why should a project manager be concerned with monitoring a project's progress 2. Describe the PMBOK area called communications planning. 3. Compare the information requirements of a project sponsor to those of a project team member. How are they similar How are they different 4. What kinds of contingencies would be difficult for a project manager to anticipate when developing the project plan 5. What is the purpose of a project communications plan What kinds of things should this plan address...

Wild Frontier

Very few companies have a fully integrated approach to managing their information technology and business risks together. The companies that do tend to manage and monitor their IT risks with a fragmented approach. A survey conducted by Arthur Andersen & Co. and The Economist Intelligence Unit found that more than two-thirds of the 150 chief executive offices, chief financial officers, and chief information officers admit that IT risks are not that well-understood in their companies. In fact,...

Crunch Time

The original meaning of the word deadline referred to a line drawn around a military prison, beyond which prisoners were shot. A project deadline can be almost as threatening, and as a project manager, you may find yourself dodging political bullets forged by unreasonable expectations and demands with respect the project's schedule and budget. Although tight schedules may be dictated by legal, regulatory, or competitive situations, some deadlines appear to be arbitrary. Arbitrary deadlines...

Identifying It Project Risks

Risk identification deals with identifying and creating a list of threats and opportunities that may impact the project's goal and or objectives. Each risk and its characteristics are documented to provide a basis for the overall risk management plan. An IT Project Risk Management Framework Identifying and understanding the risks that will impact a project is not always a straightforward task. Many risks can affect a project in different ways and during different phases of the project life...

Introduction

The new millennium provides a vantage point from which to look back at our past and ahead to our future. Many people at the end of the century emptied their bank accounts, stockpiled food and water, and even went so far as to head for the hills for fear that computers would crash and civilization would fall into mass confusion. Fortunately, the reported Y2K computer-related problems were few and not especially critical. Was the problem hyped Not really. Was there really a problem Yes Many...

Project Management Processes

Processes are an integral component of project management. They support all of the activities necessary to create and implement the product of the project. As described in Chapter 2, project management processes are concerned with defining and coordinating the activities and controls needed to manage the project. On the other hand, product-oriented processes focus on the tangible results of the project, such as the application system itself. The product-oriented processes require specific...

Project Metrics

The communications plan described in the previous section is the output of the communications planning process. However, a project metric system must be in place to support the information requirements for all of the stakeholders. In general, project metrics should focus on the following key areas Although the project budget, schedule, and resource assignments are in place, you can still have angered and frustrated stakeholders unless a comprehensive communications plan is in place. Rob...

The Context Of Project Management What Is a Project

Although the need for effectively managing projects has been introduced, we still require a working definition of a project and project management. The Project Management Institute (PMI), an organization that was founded in 1969, has grown to become the leading non-profit professional association in the area of project management. In addition, PMI establishes many project management standards and provides seminars, educational programs, and professional certification. It also maintains the...

Project Integration Management

The Project Management Body of Knowledge (PMBOK) views project integration management as one of the most important knowledge areas because it coordinates the other eight knowledge areas and all of the project management processes throughout the project's life cycle. It is up to the project manager to ensure that all of the activities and processes are coordinated in order for the project to meet or exceed its MOV. All of these knowledge areas and processes must come together to support the...

The Project Management Office

In the past, many companies did not use a project management approach in the development of IT projects, and as a result, most IT projects were late and over budget. Companies these days are trying to establish a project management culture, and establishing a project office is one way of developing that culture while improving results and cutting cost. In fact, Forrester Research, Inc. in Cambridge, Massachusetts, has conducted a study of thirty companies that suggests the mission of project...

Project Scope Definition

Developing a scope statement is a useful first step for defining the scope of the project and setting a boundary. A project's scope, however, should also be defined in terms of the deliverables that the team must provide. These deliverables can be divided into project-oriented deliverables and product-oriented deliverables. This separation gives the team a clearer definition of the work to be accomplished and improves the likelihood of accurately assigning resources and estimating the time and...