Quality Management Facts

The cost of quality is the money spent investing in training, in meeting requirements for safety and other laws and regulations, and in taking steps to ensure quality acceptance. The cost of nonconformance is the cost associated with rework, downtime, lost sales, and waste of materials.

Some common quality management charts and methods include the following:

• Ishikawa diagrams (also called fishbone diagrams) are used to find causes and effects that contribute to a problem.

• Flow charts show the relationship between components and the flow of a process through a system.

• Pareto diagrams identify project problems and their frequencies. These are based on the 80/20 rule: 80 percent of project problems stem from 20 percent of the work.

• Control charts plot out the result of samplings to determine if projects are "in control" or "out of control."

• Kaizen technologies comprise approaches to make small improvements in an effort to reduce costs and achieve consistency.

• Just-in-time ordering reduces the cost of inventory but requires additional quality because materials would not be readily available if mistakes occurred.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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