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General management skills, in regards to project communications, are also about managing stakeholder requirements.

In the communication model that your PMI exam will quiz you on, it's the sender's responsibility to make the message clear, complete, and concise so that the recipient can receive it. The sender must also confirm that the recipient truly understands the information. Have you ever been in a project team meeting where a team member implied he understood the message that was being sent, but it later proved that he really didn't understand what was being sent?

EXAM TIP Face-to-face meetings, like those in ad-hoc meetings, are ideal for project communications.

Communication happens when information is transferred from one party to another. Transmission of a message is just like a radio signal—it's transmitting, but there's no evidence that anyone is actually picking up on the signal. Along these same lines, the acknowledgement of a message means that the receiver has indeed received the message, but she may not necessarily agree with the message that has been sent.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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