Human Resource Facts

There are several human resource theories that the CAPM and PMP candidate should be familiar with on the exams. They include the following:

• Maslow's Hierarchy of Needs There are five layers of needs for all humans: physiological, safety, social needs (such as love and friendship), self-esteem, and the crowning jewel, self-actualization.

• Herzberg's Theory of Motivation There are two catalysts for workers: hygiene agents and motivating agents.

• Hygiene agents These do nothing to motivate, but their absence demotivates workers. Hygiene agents are the expectations all workers have: job security, a paycheck, clean and safe working conditions, a sense of belonging, civil working relationships, and other basic attributes associated with employment.

• Motivating agents These are the elements that motivate people to excel. They include responsibility, appreciation of work, recognition, opportunity to excel, education, and other opportunities associated with work other than just financial rewards.

• McGregor's Theory of X and Y This theory states that "X" people are lazy, don't want to work, and need to be micromanaged. "Y" people are self-led, motivated, and can accomplish things on their own.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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