This book on Project Management is intended as a quick reference covering important aspects of project management that should be understood by managers in the telecommunications environment.

This book is organized with an introduction, which introduces the value chain in telecommunications and illustrates the type of project, which one might encounter in a telecommunications company.

Part I: Planning a Project covers the processes to be used in the initiation and planning of projects.

Part II: Running a Project covers the processes that fall into place once the planning stage is completed. All project areas are covered, including Initiating, Planning, Executing, Controlling and Closing.

In Part III we look at the contributions to projects by the different departments in a telco, including Sales and Marketing, Senior Management, Project Management, Engineering, Operations and Purchasing.

The book refers frequently to A Guide to the Project Management Body of Knowledge (PMBOKĀ® Guide), 2000 Edition, published by the Project Management Institute, and all processes included are those recommended in the PMBOKĀ® Guide.

The use of gender and the handling of it in this text were weighed carefully. Being a woman makes me especially sensitive to this issue.

However to make the reading of this text flow most easily, I have consciously chosen to use the terms "he" and "his". This is meant to be all-inclusive and used in lieu of "he/she" and "his/her" at each occurrence.

I had assistance from many people in the preparation of this book. These people are mentioned in the acknowledgements at the back of the book. But I want to especially thank three people here as well. Thanks to Kim Bell for many late hours pulling the material together, to Keith Farndale for reviewing the entire manuscript, and for John Desmond for many edits and rewrites of some portions.

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