The Problem

It was the beginning of March and the CIO of the XYZ Corporation was returning to his office after lunch when the Vice-President of Marketing happened to see him in the hallway and began berating him. "That payroll/HR system you put in a couple years ago stinks. When I moved, I changed banks. Although my assistant filled out all the paperwork, it has been months, and I still do not have my pay deposited in the right account or my deposit slips sent to the new address. What a mess!" The VP of Marketing was clearly angry as she continued, "All I hear is that there are backlogs in keypunch and some quality problems. This can't continue! Why don't you get one of those fancy imaging systems that I read about a while ago and eliminate all that keypunch effort? I'll bet that would reduce costs and improve quality."

The CIO nodded at the irate executive, "This sounds like an ideal process improvement project. I'll charter a team. Will you serve as the executive sponsor?" And so the project began.

The CIO had taken the first critical step to the project's success: obtaining a sponsor. Whether called an executive sponsor or a champion, each project needs someone at a high enough level in the organization to obtain appropriate funding and other resources, and to break down barriers if problems should arise. Choosing a champion like the VP of Marketing, who has a vested interest in the project's outcome, helps improve its chances of success.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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