The Analysis Phase

With measurement complete, the team began to analyze the data it had gathered. In doing so, it determined that the root cause of the problem was the inherent design of the process with its hand-offs. Although the fact that keypunch was measured by the number of transactions it processed rather than by the number of transactions it processed accurately was identified as a secondary problem, the team believed that resolving that problem would result in only a marginal improvement in customer satisfaction and reduced processing time. The primary opportunity for improvement was in streamlining the process.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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