Service Levels

Service levels include response time, availability, hours of operation, and disaster recovery coverage. They are not addressed by generic performance indicators such as MIPS or TPC metrics and are not always visible in workload calculations. However, service levels have a major impact on costs.

Many businesses do not factor in service-level requirements when evaluating different types of systems. The requirements need to be explicitly quantified. All platforms under evaluation should include costs for configurations that will meet the required levels.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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