Measurement as a Passive Yet Iterative Process

Measurement is a relatively passive process; it is the actions people take because they are being measured and the new procedures that are developed based on the information generated from the measurement program that lead to improvement. The goal of a measurement program is to provide information that can be used for continual improvement of the systems development process and its related products. Although Exhibit 3 depicts the activities of assessment, formulation, collection, analysis, and interpretation as a sequential, circular process, they are interdependent and not performed sequentially. In the scenario presented in the preceding section, the IS organization found during analysis that the identified metrics were inadequate to determine any patterns. Such a result required validation of the metrics being used and a return to the formulation phase to redefine other metrics that would yield information more relevant to the goals.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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