Importance of Balancing the Scorecard

Using the balanced scorecard approach helps IS managers ensure that all aspects of the IS function are appropriately represented in the measurement program. Instead of focusing on a single area, such as personnel productivity for a specific project, the balanced scorecard provides structure from which to view each perspective of IS operations.

Using the scorecard thus helps IS managers delineate critical areas and define appropriate goals, questions, and metrics for each of them. The importance of the perspectives varies across organizations. For example, one company may be more interested in the performance of IS as a whole, whereas another might be more concerned about the productivity of project development activities. The balanced scorecard framework does not attempt to dictate the relative emphasis on each area but instead serves as a guideline for managers during development of specific measurement goals.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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