Differentiating Offerings

Not only will MSPs have to deploy a pretty comprehensive network, but every ISP will have to offer management services. In addition, as ASPs move into the Web site management space, both ASPs and MSPs will potentially offer services ranging from Web speed monitoring to commercial transaction tracking and usage analysis. When software vendors and service providers compete for the same customers, services and products will converge, and MSPs will bundle their services with the appropriate software products.

MSPs are already acquiring such products. For example, Keynote Systems recently acquired Velogic, a provider of load testing simulation services. Keynote already offers E-commerce customers quality-of-service reporting on performance criteria such as downloading speeds, and the demand for this service is high. Velogic expands Keynote's services so the two are strategically complementary. Companies can now test their Web sites before going live, measure real-time performance after the site is up and running, and subsequently perform diagnostic maintenance.

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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