Making The Tactical Case For Process Improvement

In the typical organization, management claims to be thinking strategically. However, imagine that you work for a company in a highly competitive industry that is struggling to improve its quarterly earnings. While process improvement is accepted as a great idea, nobody will invest any significant money in it. What is more, the costs in your improvement proposal must be justified, and you must show that the costs can be recovered in less than a year without seriously disrupting any project....

Autocratic Bosses Demotivate Workers And Diminish Performance

Starting with the construction of the early pyramids in Egypt, the literature is full of examples. Bosses have historically been slave drivers, demons with whips, or guards with guns. Historically, workers may have been slaves or prisoners, but that is not true of typical working environments today. However, in development work, bosses typically have very substantial power, and workers do not. This power confers a level of authority that bosses can use in...