Plan Quality

Plan Quality is the process of identifying quality requirements and/or standards for the project and product, and documenting how the project will demonstrate compliance.

Quality planning should be performed in parallel with the other project planning processes. For example, proposed changes in the product to meet identified quality standards may require cost or schedule adjustments and a detailed risk analysis of the impact to plans.

The quality planning techniques discusscd here arc those most frequently used on projects. There are many others that may be useful on certain projects or in some application areas.

Table 8-1. Project Quality Management Overview

Project Quality Management Overview

8.1 Plan Quality

1. Inputs

1. Scope baseline

2. Stakeholder register

3. Cost performance baseline

4. Schedule baseline

5. Risk register

6. Enterprise environmental factors

7. Organizational process assets

2. Tools & Techniques

1. Cost-henefit analysis

2. Cost of quality

3. Control charts

4. Benchmarking

5. Design of experiments

6. Statistical sampling

7. Flowcharting

8. Proprietary quality management methodologies

9. Additional quality planning tools

3. Outputs

1. Quality management plan

2. Quality metrics

3. Quality checklists

4. Process improvement plan

5. Project document updates

8.2 Perforin Quality Assurance

1. Inputs

1. Quality management plan

2. Quality metrics

3. Process improvement plan

4. Work performance data

5. Quality control measurements

2. Tools & Techniques

1 Quality planning & quality control tools and techniques

2. Quality audits

3. Process analysis

3. Outputs

1. Organizational process asset updates

2. Change requests

3. Project management plan updates

4. Project document updates

8.3 Perform Quality Control

1. Inputs

1. Quality management plan

2. Quality metrics

3. Quality checklists

4. Work performance measurement

5. Approved change requests

6. Deliverables

7. Organizational process assets

2. Tools& Techniques

1. Cause and effect diagrams

2. Control charts

3. Flowcharting

4. Histogram

5. Pareto chart

6. Run chart

7. Scatter diagram

8. Statistical sampling

9. Inspection

10.Approved change request review

3. Outputs

1. Control measurements

2. Validated changes

3. Validated deliverables

4. Organizational process asset updates

5. Change requests

6. Project management plan updates

7. Project document updates

Table 8-2. Plan Quality Inputs, Tools & Techniques and Outputs

Inputs

Tools & Techniques

Outputs

2. Stakeholder register

3. Cost performance baseline

4. Schedule baseline

5. Risk register

6. Enterprise environmental factors

7. Organizational process assets v J

2. Cost of quality

3. Control charts

4. Benchmarking

5. Design of experiments

6. Statistical sampling

7. Flowcharting

8. Proprietary quality management methodologies

9. Additional quality planning tools

2. Quality metrics

3. Quality checklists

4. Process improvement plan

5. Project document updates V J

10.1 Identify Stakeholders

Determine Costs

Develop Schedule

'Scope \ Baseline

• Schedule baseline

Develop Schedule

• Schedule baseline

Risk

Register

• Risk

register

Enterprise/ Organization

• Organizational Process Assets

Project Quality Management

• Project Document Updates ■ Quality Baseline

8.1 Plan Quality

• Quality Checklists

> Duality Management Plan

• Process "*» Improvement ;* Quality '•..Plans ; Metrics

Perform Quality Control

Perform Quality Assurance

Project Documents

11.2 Identity Risks

Develop Project Management Plan

Enterprise/ Organization

• Organizational Process Assets

>Enterprise Environmental factors

Figure 8-1. Pian Quality Data Flow Diagram

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Project Management Made Easy

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