The first seven of these are known as the seven basic tools of quality. .1 Cause and Effect Diagram
Cause and effect diagrams, also called Ishikawa diagrams or fishbone diagrams, illustrate how various factors might be linked to potential problems or effects. Figure 8-8 is an example of a cause and effect diagram. A possible root cause can be uncovered by continuing to ask "why" or "how" along one of the lines. "Why-Why" and "How-How" diagrams may be used in root cause analysis.
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What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.