Chapter Project Human Resources Management

Project Human Resource Management includes the processes that organize, manage, and lead the project team. The project team is comprised of the people with assigned roles and responsibilities for completing the project. The type and number of project team members can change frequently as the project progresses. Project team members may also be referred to as the project's staff. While roles and responsibilities for the project team members are assigned, team member involvement in project planning and decision making can be beneficial.. Early involvement and participation of team members adds their expertise during the planning process and strengthens their commitment to the project. The project management processes are usually presented as discrete processes with defined interfaces while, in practice, they overlap and interact in ways that cannot be completely detailed in the PMBOK® Guide.

Table 9-1 provides an overview of the Project Human Resource Management processes, which are as follows:

9.1 Develop Human Resource Plan—The process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating the staffing management plan.

9.2 Acquire Project Team—The process of confirming human resource availability and obtaining the team necessary to complete project assignments.

9.3 Develop Project Team—The process of improving the competencies, team interaction, and the overall team environment to enhance project performance.

9.4 Manage Project Team—The process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance.

The project management team is a subset of the project team and is responsible for the project management and leadership activities such as initiating, planning, executing, controlling, and closing the various project phases. This group can also be referred to as the core, executive, or leadership team. For smaller projects, the project management responsibilities can be shared by the entire team or administered solely by the project manager. The project sponsor works with the project management team, typically assisting with matters such as project funding, clarifying scope, monitoring progress, and influencing others in order to benefit the project.

Managing and leading the project team also includes, but is not limited to:

• Influencing the project team. Being aware of, and influencing when possible, those human resource factors that may impact the project. This includes team environment, communications among stakeholders, internal and external politics, cultural issues, organizational uniqueness, and other such people factors that may alter the project performance.

• Professional and ethical behavior. The project management team should be aware of, subscribe to, and ensure that all team members follow ethical behavior.

Examples of interactions that require additional planning include the following situations.

• After initial team members create a work breakdown structure, additional team members may need to be acquired.

• As additional team members arc acquired, their experience levels, or lack thereof, could increase or decrease project risk, creating the need for additional risk pianning updates.

• When activity durations are estimated, budgeted, scoped, or planned prior to identifying all projcct team members and their compctcncy levels, the activity durations may be subject to changc.

Table 9-1. Project Human Resource Management Overview

Project Human Resource Management Overview

9.4 Manage Project Team

I

9.3 Develop Project Team

1. Inputs

1. Project staff assignments

2. Human resource plan

3. Resource calendars

2. Tools & Techniques

1. Interpersonal skills

2. Training

3. Team-building activities

4. Ground rules

5. Co-location

6. Recognition and rewards

3. Outputs

1. Team performance

assessment

2. Enterprise environmental

factor updates

1. Inputs

1. Project staff assignments

2. Human resource plan

3. Team performance

assessments

4. Performance reports

5. Organizational process assets

2. Tools & Techniques

1 Observation and conversation

2. Project performance

appraisals

3. Conflict management

4. Issue log

5, Interpersonal skills

3. Outputs

1 Change requests

2, Project management plan

updates

3. Enterprise environmental

factors updates

4. Organizational process assets

updates

Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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