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Unfortunately, it makes no difference what you intended to communicate. It is how the person interprets what you said that governs her behavior, and if she gets it wrong you will simply have to get her to redo the work. So it is best to get it right the first time. Again, if you have problems communicating with people, get help! Soon!

One related topic—if you don't know how to make good presentations on your project, you should improve your presentation skills. You may be running the most successful project in the world, but if you can't convey that point to anyone else, it won't matter. You will be judged on what others think is true, rather than on the facts.

The meaning of a communication is the response it gets.

Decision making is the remaining skill you need to be an effective project manager. I refer not only to individual decision making but to knowing when a decision is best made by a group and when by an individual. Until recently, autocratic managers made all decisions. Now we hear about participative management and consensus decision making by teams; in some cases, there has been a reversal, with all decisions being made by team consensus.

This is a misunderstanding of participation. There are times when consensus is mandatory and times when it is not, and the project manager must know when each style of decision making is appropriate. Again, for guidelines on when each is appropriate, see my book on project teams, cited earlier.

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