In this chapter, you've learned about many of the things that you need to set up to customize FogBugz for your own use. You saw how the FogBugz administrator can create projects and areas, users, clients, departments, and so on. You learned about the FogBugz permission system and saw how you can use the bulk editing feature of FogBugz to save time.

So far, though, you've been focused exclusively on individual cases and what you can do with them. In the next chapter, I'll pull back and look at some of the management features that FogBugz offers to keep a project on track.





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