Resolving Cases

As you know, every case in FogBugz needs to be ultimately resolved in some fashion before it can be closed. FogBugz provides 13 different statuses that can be used to close a case (though not all of them apply to every type of case). Any case in the system can be resolved using one of these statuses:

Duplicate By Design

Any bug can be resolved using one of these statuses: Fixed

Not Reproducible Postponed Won't Fix

Any feature can be resolved using one of these statuses: Implemented Won't Implement Already Exists Any inquiry can be resolved using one of these statuses: Responded Won't Respond SPAM

Waiting For Info

■Tip If you want to resolve a case with a status for another type of case, just change the type when you resolve the case. For example, to close an inquiry as Won't Fix, change the case to a bug before you resolve it.

It's worth understanding, as a team, how each of these statuses will be used. Here are some guidelines that you can start from in determining those common meanings.

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